MARKITON EU — Privacy Policy
Last updated: 01.12.2025
KONTEOS LLC (“we”, “KONTEOS”, “the Company”) respects your privacy and is committed to protecting the personal data you provide when visiting the website markiton.eu or using our services.
This Privacy Policy is developed in accordance with EU Regulation 2016/679 (GDPR) and applies to all users, regardless of their country of residence.
1. Who We Are
Data Controller:
KONTEOS LLC
1404 Sofia, Bulgaria
Spas Sokolov str., 3
We act as the Data Controller as defined under GDPR.
2. Data We Collect
We collect only the data required for the website functionality, customer support, order processing, and service improvement.
2.1. Data you provide voluntarily
- First and last name
- Email address
- Phone number
- Country of residence
- Shipping address (if placing an order)
- Company information (for business clients)
- Data submitted through forms (price request, contact form, support form)
2.2. Data collected automatically
During your visit, we may collect:
- IP address
- Browser type
- Language settings
- Device type
- Operating system
- Pages visited
- Cookies and similar technologies
- Analytical data (Google Analytics, Meta Pixel, etc.)
2.3. Cookies and tracking
Cookies are used for:
- ensuring proper website functionality
- visitor analytics
- content personalization
- marketing and remarketing
You may disable cookies in your browser settings.
3. Purposes of Data Processing
We process your data exclusively for legitimate and transparent purposes, including:
- processing requests, inquiries, and orders
- completing sales and shipments
- sending price lists and commercial offers
- providing technical support
- granting access to documentation and materials
- improving website performance and user experience
- compliance with legal obligations (EU regulations)
- preventing fraud and misuse
We never sell personal data to third parties.
4. Legal Basis for Processing (GDPR)
Processing is based on:
- Article 6(1)(a) — your consent
- Article 6(1)(b) — performance of a contract
- Article 6(1)(c) — legal compliance
- Article 6(1)(f) — legitimate interests (service improvement, security, marketing)
5. Data Sharing with Third Parties
We may share data only with trusted partners and strictly in accordance with GDPR:
- payment processors
- shipping providers
- CRM systems
- marketing and analytics services
- hosting and IT security providers
- legal advisors (if required)
All partners sign Data Processing Agreements (DPA) and meet GDPR standards.
6. International Data Transfers
If data is transferred outside the EU (e.g., for delivery or IT services), it is performed only under:
- EU Standard Contractual Clauses (SCC)
- or other mechanisms recognized as secure by GDPR.
7. Data Retention
We retain data only for as long as necessary:
- to execute the contract
- to comply with legal obligations
- or until you withdraw consent
Retention periods depend on data type and national legal requirements.
8. Your Rights (GDPR)
You have the right to:
- access your data
- correct inaccurate data
- request deletion (“Right to be Forgotten”)
- restrict processing
- data portability
- object to processing (including marketing)
- withdraw consent at any time
To exercise your rights, contact us at:
9. Data Security
We use modern protection measures, including:
- SSL encryption
- restricted employee access
- regular audits
- secure EU data centers
- multi-level protection against unauthorized access
10. Marketing Communications
Marketing emails are sent only if:
- you have provided explicit consent (opt-in)
- and each message includes a one-click unsubscribe option
11. Policy Updates
We may update this Privacy Policy periodically. The latest revision date is shown at the top of the document.
12. Contact Information for Privacy Matters
For questions regarding data protection, please contact:
KONTEOS LLC
1404 Sofia, Bulgaria
Spas Sokolov str., 3